Privacy Policy

Last Updated: July 2024

Introduction

Welcome to ANT Automation’s Platform as a Service (PaaS). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Services.

Information We Collect

We collect various types of information in connection with the services we provide, including:

1. Personal Information

• Identification Data: Name, email address, phone number, postal address.
• Account Data: Username, password, user preferences.

2. Usage Data

• Technical Data: IP address, browser type, device information, operating system.
• Usage Data: Features used, date and time of access, pages visited, crash reports.

3. Transaction Data

• Payment Information: Billing address, payment method details (processed via a secure third-party payment processor).

4. Communication Data

• Support Data: Information you provide when you contact us for support, including chat logs and email correspondence.

How We Use Your Information

We use the information we collect for various purposes, including:

• Service Delivery: To provide, maintain, and improve our Services.
• Account Management: To manage your account and provide customer support.
• Communication: To communicate with you about updates, promotions, and news.
• Personalization: To personalize your experience and deliver content relevant to your interests.
• Security: To protect our Services and ensure the security of your data.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

How We Share Your Information

We may share your information with third parties under the following circumstances:

• Service Providers: With third-party vendors who provide services such as payment processing, data analysis, email delivery, and hosting services.
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
• Legal Obligations: To comply with legal obligations, respond to legal requests, and protect our rights and property.
• Consent: With your consent or at your direction.

Data Security

We use administrative, technical, and physical security measures to protect your personal information. While we strive to protect your data, no security measures are perfect or impenetrable, and we cannot guarantee the security of your information.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

You have certain rights regarding your personal information, including:

• Access: The right to access the personal information we hold about you.
• Correction: The right to correct inaccurate or incomplete personal information.
• Deletion: The right to request the deletion of your personal information.
• Objection: The right to object to the processing of your personal information.
• Portability: The right to request a copy of your personal information in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us using the contact details provided below.

Children’s Privacy

Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page and update the effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

ANT Automation
651 Holiday Dr. STE 400
Pittsburgh, PA 15220
Email: info@ant-automation.com

By using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

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This Privacy Policy is designed to comply with U.S. privacy laws, including the California Consumer Privacy Act (CCPA) and other applicable federal and state regulations.